EIPA Maastricht - Open Activities

What makes this training truly stand out is the exceptional partnership behind it. Developed and delivered jointly by the OECD’s Observatory for Public Sector Innovation (OPSI), the OECD/SIGMA Programme, and the European Institute of Public Administration (EIPA) -– the house of the European Quality Centre, it offers an unparalleled blend of visionary thinking, hands-on expertise, and real-world impact. This collaboration ensures participants benefit from the latest European and global approaches to public sector reform, combining OPSI’s experimental and forward-looking insights, SIGMA’s deep policy expertise, and EIPA’s practical training and change management approaches.
Participants will gain exclusive insights from OPSI, the OECD’s global hub for public sector innovation, known for its human-centric approaches to transformation and experimentation in government. From SIGMA, a flagship EU–OECD initiative, they will benefit from deep, practical knowledge on administrative reform, service delivery, and digital governance in some of Europe’s and European neighbourhood most dynamic reform contexts. And with EIPA, home to the European CAF Resource Centre, they will explore how to turn strategy into action using the most trusted quality management approaches for public administration.
This is not just another training – it is a rare chance to learn directly from Europe’s top reformers and institutional innovators. If you are ready to lead change and elevate your organisation’s performance, this course was made for you.
The programme starts with key strategic insights into the challenges of modern governance and the growing demand for human-centred service delivery. Participants will reflect on how governments can transform their public services by embedding innovation and quality as driving forces of change.
Participants will explore global innovation trends and learn how the Common Assessment Framework (CAF) 2020 can support systemic and sustainable improvements. Through case studies, interactive sessions, and practical exercises, the course will introduce design-thinking, co-creation, and agile tools, helping participants to translate strategic reflections into concrete CAF improvement action plans.
Finally, the training will focus on how to measure and anchor innovation and human-centricity in public services, going beyond satisfaction surveys and ensuring meaningful continuous improvement.

This highly practical 3-day workshop for audit authorities has as its main objective the exchange of experiences regarding anti-fraud measures in EU funding (ESIFs + RRF), conflict of interest, double financing, audit results based on Arachne; or other similar tools used by AAs, and measures applied in different Member States to ensure effective and efficient control systems at the national level for the Recovery and Resilience Facility.

Competitive dialogue and negotiated procedures are difficult to implement effectively but are essential for complex infrastructure and ICT projects and to modernise public services in the current fiscal climate. In the 2014 Public Procurement Directives Competitive Dialogue and the new Competitive Procedure with Negotiation are easier to justify than in the former directives and thus are more readily available for use. The rules for the two procedures are different and the procedural rules for the Competitive Procedure with Negotiation are more detailed than the former rules of procedures including negotiation. Competitive Dialogue was also been introduced as an available procedure in the utilities sectors in Directive 2014/25/EU.

This very practical Master Class will give you the opportunity to receive case-specific advice on the issues arising in your own procurement from our experts and from other participants.

Competitive dialogue and negotiated procedures are difficult to implement effectively but are essential for complex infrastructure and ICT projects and to modernise public services in the current fiscal climate. In the 2014 Public Procurement Directives Competitive Dialogue and the new Competitive Procedure with Negotiation are easier to justify than in the former directives and thus are more readily available for use. The rules for the two procedures are different and the procedural rules for the Competitive Procedure with Negotiation are more detailed than the former rules of procedures including negotiation. Competitive Dialogue was also been introduced as an available procedure in the utilities sectors in Directive 2014/25/EU.

This very practical Master Class will give you the opportunity to receive case-specific advice on the issues arising in your own procurement from our experts and from other participants.